Nottinghamshire County Council's ICT Services is a ‘not-for-profit’ organisation, providing access to a comprehensive range of MIS support services and managed service products. As a Public Services Network (PSN) Certified Authority, our ICT Services are committed to providing reliable, sustainable, value for money and assured services to our customers.
Helping Schools, Academies and Multi Academy Trusts to achieve the most effective use and best value for money from their SIMS, ScholarPack or Arbor MIS software. Supporting schools with using FMS in partnership with the Nottinghamshire Schools Finance Team.
What do our customers say about our support:
“We have recently converted our MIS to ARBOR and just wanted to express our thanks for the support that we have received from the NCC Help Desk. They are so friendly and respectful of the job we do in school. They have a fountain of knowledge and even if they can’t answer your query straight away one of the team will ring you back. Fantastic service, many thanks” School Business Manager, Newlands Junior School.
"We use most of the SIMS modules and the support that we have received from the team at NCC has been fantastic. Any issues or faults are resolved quickly, and they have a wealth of knowledge that we can call upon at any time. The team are very professional and able to explain things in a way that is easy to understand and apply," School Business Manager, Jesse Gray Primary School.
"The NCC ScholarPack support team are invaluable, they help with complex and not so complex issues in a friendly and professional way, nothing is too much trouble. It is reassuring to know that there is a friendly voice at the end of the telephone - a fantastic service, thank you," School Administrator, Halam C of E Primary School.
NCC ICT Services have been providing MIS support to schools and academies for 30 years. We offer professional, friendly and knowledgeable expertise and our highly responsive service desk provides assistance when you need it most.
We have excellent working relationships with our MIS partners, ESS SIMS, ScholarPack and Arbor.
Our service provision includes:
Please follow the links provided for further descriptions of the following elements of our services:
ICT Services Contact
0115 977 2010 option 1
helpdesk@nottscc.gov.uk
Webchat: https://app.purechat.com/w/ICTServices
The Schools Service Desk is open from 08:00 - 17:00 Monday to Thursday and 08:00 - 16:30 on Friday.
ICT Services Contact
0115 977 2010 option 1
helpdesk@nottscc.gov.uk
Webchat: https://app.purechat.com/w/ICTServices
The Schools Service Desk is open from 08:00 - 17:00 Monday to Thursday and 08:00 - 16:30 on Friday.