Nominated Neighbour Scheme

The Nominated Neighbour scheme helps to protect vulnerable people from unscrupulous doorstep callers and rogue traders.

If you live in Nottinghamshire you can sign up to the scheme. We will arrange for a trusted neighbour to speak to any doorstep callers on their behalf.

This means that you don’t need to answer the door. You can pass the caller a card and your neighbour will deal with the caller instead.

Nominated Neighbours don't have to be at home – they can deal with the doorstep caller over the phone.

The Nominated Neighbour will check the reason for the visit and confirm the caller's identify.

If appropriate the Nominated Neighbour will go with the caller during their visit. Once the caller has finished their visit, the Nominated Neighbour will escort them off the premises.

If you, or someone you know, may benefit from the scheme contact the Citizens Advice Consumer Service on 0808 223 1133.