Care emergencies
If you are experiencing an emergency, this information will help you find out who is best to contact.
Examples of emergencies include:
- a child being abused
- a vulnerable adult is being abused
- you come across someone who seems to be having a mental health crisis
- your home care worker has not arrived and you need help.
Who to contact
This depends on what time it is:
Monday to Friday, 8am to 5.30pm
- Contact our Customer Service Team
Out of hours
- telephone 0300 456 4546 - Minicom 01623 683 686
Useful emergency telephone numbers
- Nottingham City Council: Monday - Friday 8.30am - 5pm tel 0115 915 5555 and out of hours tel 0115 876 1000
- Samaritans: 0845 790 9090
- Childline: 0800 1111
- Domestic Violence Helpline: 0808 800 0340