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How to use your reference number:

Please keep a note of the reference number provided in-case you need to follow-up this report with us at any stage.

What will happen next:

We will inspect the reported lighting fault within 10 working days. How quickly it is fixed will depend on the nature of the problem.

Our inspection timescales are only a guide. We aim to inspect issues within 10 working days, but various factors including weather, utilities and more urgent defects can often cause delays.

Furthermore, we cannot provide an exact timeframe for when the problem will be fixed as our worklist is continuously reordered based on risk and priority.

If you have provided an email address, you will be kept informed of any of the steps below that apply:

• when the affected light has been inspected
• when the affected light has been fixed
• if the affected light has been passed to a third party to repair
• if the problem is being repaired as part of our Highway Capital Programme

Did you know you can report highway issues on the MyNotts App?

The MyNotts app has been developed to allow immediate access to the most popular Council services while on the move, including a quicker way to report highways issues

You can download the app here:

Download the MyNotts App on the Apple IOS store 

Download the MyNotts App on the Google Play store