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How to use your reference number:

Please keep a note of the reference number provided in-case you need to follow-up this report with us at any stage.

What will happen next:

If it is a non-emergency, we will send an inspector within the next ten working days. The process and timescales involved will then depend on the nature of the problem and the level of third party involvement.

If your report relates to dead animals, spillage or debris, we aim to send out an inspector within the next 5 working days.

Please be aware that these timescales are only a guide. We aim to inspect issues within the given timescales but various factors including weather, utilities and more urgent defects can often cause delays.

Furthermore, we cannot provide an exact timeframe for when the problem will be fixed as our worklist is continuously reordered based on risk and priority.

If you have provided an email address, you will kept updated with any key steps.

Did you know you can report highway issues on the MyNotts App?

The MyNotts app has been developed to allow immediate access to the most popular Council services while on the move, including a quicker way to report highways issues

You can download the app here:

Download the MyNotts App on the Apple IOS store 

Download the MyNotts App on the Google Play store