Blue badge application further information required

We can now automatically check your identity and address using an ID checker provided by TransUnion, providing you are over the age of 18.

• You can confirm identity and address using our online Blue Badge enquiry form
• You can contact our customer service team

Information regarding TransUnion can be found within the Council’s online privacy statement.

If you prefer to send the supporting document(s) in the post, please refer to the accepted documents below:

Dated within the last 12 months:

• Driving Licence (if you are sending in your Driving Licence, please ensure that this document contains your date of birth)
• Council Tax bill
• Benefit award letter from Department for Work and Pensions
• Housing benefit letter
• Pensions letter from pension service
• Award letter from the Service Personnel & Veterans agency

Please do not send any original documents as we cannot be responsible for these or return them in the post.

We can now automatically check your identity and address using an ID checker provided by TransUnion, providing you are over the age of 18.

• You can confirm this using our online Blue Badge enquiry form
• You can contact our customer service team

Information regarding TransUnion can be found within the Council’s online privacy statement.

If you prefer to send the supporting document(s) in the post, please refer to the accepted documents below:

• Driving Licence (if you are sending in your Driving Licence, please ensure that this document contains your date of birth)
• Passport
• Bus Pass
• Birth/Marriage certificate
• Medical Card (which you can obtain from your GP)
• Certificate of British nationality
• Civil partnership/dissolution certificat
• HM Forces ID card
• Identity card for foreign nationals.

Please do not send any original documents as we cannot be responsible for these or return them in the post

You granted us permission to check your identity and address using our ID checker, however, this method has not been successful. As such, we ask that you either post or upload your supporting documents in so we can proceed with your application.

Please refer to the accepted documents below:

Proof of Id

• Driving Licence (if you are sending in your Driving Licence, please ensure that this document contains your date of birth)
• Passport
• Bus Pass
• Birth/Marriage certificate
• Medical Card (which you can obtain from your GP)
• Certificate of British nationality
• Civil partnership/dissolution certificate
• HM Forces ID card
• Identity card for foreign nationals.

Proof of address (dated within the last 12 months):

• Driving Licence (if you are sending in your Driving Licence, please ensure that this document contains your date of birth)
• Council Tax bill
• Benefit award letter from Department for Work and Pensions
• Housing benefit letter
• Pensions letter from pension service
• Award letter from the Service Personnel & Veterans agency

Please do not send any original documents as we cannot be responsible for these or return them in the post

Please supply a passport style photograph (with a plain background) taken within the last month. This can be taken on a smart phone, providing it is clear and only the applicant is visible. Please print your full name and postcode on the reverse of the photograph if you send it via post.

You can upload a photo or file of the required documentation using our Blue Badge enquiry form on our website.

We are unable to reuse your current photo as this has been used on 3 consecutive badges. The expectation is that this photo is no longer a fully accurate and true likeness of yourself and so we require a new updated photo. This is in line with passport photograph standards.

Please supply a passport standard photograph (with a plain background) taken within the last month.  Please print your full name and postcode on the reverse of the photograph if you send it via post.

You can upload a photo or file of the required documentation using our Blue Badge enquiry form on our website.

We have received supporting documents/information from you which we believe may be in relation to an application for a Blue Badge. However, we have been unable to locate a completed application to match this information to.

To proceed you will need to make an online application at https://www.gov.uk/applyblue-badge, to enable us to assess your eligibility for a Blue Badge

You have submitted an application under an automatic qualifying benefit. Unfortunately, we have been unable to electronically verify your award with the Department for Work and Pensions.  

Please supply a copy of the letter confirming your entitlement. This letter must give an award start date and end date or clearly state that your award is indefinite/ongoing. It must also be dated within the last 12 months. 

If you do not have a letter as requested above, you will need to contact the Department for Work and Pensions for a full copy of the letter containing your full entitlement.

If you are not in receipt of an automatic qualifying benefit award, you will need to complete an online  Blue Badge application in full, providing as much information as possible about your disabilities and how they affect you. This will allow us to assess your eligibility for a Blue Badge.  You can make an application at https://www.gov.uk/applyblue-badge

You can upload a photo or file of the required documentation using our Blue Badge enquiry form on our website.

We have been unable to verify your sight registration on our records and therefore we require a copy of your Certificate of Visual Impairment. If you do not qualify as Severely Sight Impaired (Blind), you will need to complete an online Blue Badge application in full, providing as much information as possible about your disabilities and how they affect you. This will allow us  to assess your eligibility for a Blue Badge. You can make an application at https://www.gov.uk/applyblue-badge

You can upload a photo or file of the required documentation using our Blue Badge enquiry form on our website.

Photos of documents taken via a Smart Phone are acceptable providing they are legible. Or you can send photocopies in the post to:

The Blue Badge Team
PO Box 1889
Nottingham
NG2 9RU

Please do not send any original documents as we cannot be responsible for these or return them in the post.

If you do not provide us with this additional information within 60 days of the request, we will assume you do not wish to continue with your application. Any documents you have already sent will be destroyed.

If you have any questions you can reply to this email or call our customer service team on 0300 500 8080 Mon-Thurs 8:30am-5pm or Fri 8:30am - 4:30pm (all calls are charged at your local rate).