How to get fibre broadband

Check to see whether you can get fibre at your property or business premises by using the postcode checker. If it says now accepting superfast or ultrafast orders, you’re good to go. There are multiple broadband networks in operation in Nottinghamshire, so it’s important to check which ones serve you. If you can’t find information relating to your property, get in touch via enquiries.broadband@nottscc.gov.uk and the team will be happy to support. If an improved broadband service is not yet available in your area, we’ll be able to advise of any work planned locally, or perhaps offer other means to improve your situation.

In order to benefit from superfast or ultrafast speeds, you will need to contact an internet service provider and order or upgrade to a fibre package. Fibre packages are available from most providers and in some cases you do not need to pay more.

When looking for the best deal, we recommend you take some time to explore your options and choose the right deal for you. Check out a comparison website and look out for offers in local and national media. When comparing packages, look out for things like:

Speed

Check this carefully as some broadband packages can restrict your download/upload speeds in return for a cheaper tariff. Please note that speeds guaranteed in the in the small print may be lower than the headline speed advertised.

Usage

Check if your package is unlimited or whether you can only download/upload a limited amount of data each month.

Contract

Check your contract length. Depending on your package this means you will be signing up for 12, 18 or 24 months. Check if it is possible to break the contract or get compensation if the promised speed is not delivered.

Calls

Check if you can combine your broadband package with your telephone service − you may save money this way. Move your landline phone to Voice over Internet Protocol (VoIP) will also prepare your property for the closedown of the analogue telephone network, which is scheduled for completion by January 2027.

Offers

There are lots of incentives on offer from broadband companies to sign up to their products. Typically these are discounted introductory periods, vouchers for high street stores, or discounted mobile phone contracts.

Guides to help you ordering your fibre package

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