Where and when fibre broadband will be available

Getting connected

1. Check which broadband providers are available at your postcode

Visit the Ofcom Mobile and Broadband checker.

2. Check your current contract

Before placing an order, it is important to take a look at your current broadband contract. Typically, customers sign-up for contracts over 12, 18 or 24 months. If you are still within your contract, many broadband companies will facilitate an upgrade to their fibre package without penalty.

3. Research

Take some time to explore your options and choose the right deal for you. Use a comparison website like MoneySuperMarket or thinkbroadband.com. Be conscious of offers in your local and national media. Please be aware that not all comparison websites will account for offerings across the market due to commercial arrangements. When comparing packages it is important to consider the following:

• Speed – This should be checked carefully as some broadband packages can restrict your download/upload speeds in return for a cheaper tariff.
• Usage - Some tariffs will dictate the maximum limit of downloads/uploads per month whereas some packages will provide unlimited usage with no limits.
• Contract - Check the contract length you are being offered. It is important to take note of the time you will be entering a contract for. Typically, it will be 12, 18 or 24 months.
• Calls - Many providers will offer a combined package which provides a telephone service alongside your broadband connection. TV services are another aspect commonly bundled in packages.
• Offers - There are many incentives on offer from different providers in an effort to get you to sign up to their products. Typical options are discounted introductory deals (six months half-price line rental, for example) or vouchers for high street shopping.

4. Choose your internet service provider (ISP) and place your order

Select your internet service provider which best suits your requirements and place your order.

Contact us

Should you be unable to determine what broadband services are available at your premises through the use of the broadband availability checkers, please contact the Digital Connectivity team by emailing enquiries.broadband@nottscc.gov.uk, including your postcode to help us deal with your enquiry.